Infrastructure Support Engineer

Warren, NJ · Information Technology

• Salary in the $65 - 75,000 range

• Comprehensive Benefit and Retirement Programs. 

• Global transportation company in central NJ.

Tuesday - Friday 9:00AM-6:00PM and Saturday 12:00PM-9:00PM
 

This position involves the following:

• End users will receive prompt technical support on a range of software/hardware problems. 

• You will be responsible for problem identification, troubleshooting, and final resolution of technical issues.

• Other responsibilities include the support of Windows Servers in both physical on-premise data centers and in Azure, maintenance and management of Active Directory user accounts including application and maintenance security rights. 

• This position includes basic network administration, equipment configuration, troubleshooting and technical support.

• This job can also involve maintaining the currency of department manuals. Editing existing procedures will be required as well as writing new troubleshooting procedures.

Who Will Be a Great Fit?  

• The most critical skills are backend server support, active directory, dhcp, dns, powershell.

• Basic network administration and a background in networking, including TCP/IP and HTTP.

• Experience with Windows 10, Microsoft Office Suite and Active Directory is highly desired.

• Strong hardware skills are required for a variety of operating systems and hardware.

• Experience with SNOW and Citrix, PowerShell, Microsoft Azure, and Citrix is a plus.