Software Engineer/Analyst with TS/SCI Clearance

Apr 10

Norfolk, VA · Information Technology

We are seeking an experienced and dedicated Field Service Representative (FSR) Analyst to join our team, focusing on innovative work with the Department of Defense (DOD). This role is essential in providing onsite support in the D.C. area, offering direct assistance to users, and developing efficient workflows for analysts. With a commitment to ensuring customer success, this position is ideal for candidates with a robust background in the DOD sector, a solid technical foundation, and exceptional communication skills.

Salary and Benefits

Annual Salary: $100,000 - $120,000
Relocation: Relocation assistance provided
Additional Benefits: 401K, 7 weeks PTO, Flexible Spending Account (FSA), Comprehensive Healthcare Coverage

Core Responsibilities

Conduct desk-side and classroom training for analysts and operators, ensuring proficiency in operational settings.
Operate the Help Desk, addressing user requests and collaborating with the Palantir engineering team to resolve issues.
Provide crucial feedback on products to the Palantir engineering team to enhance utility and functionality.
Support and participate in daily briefings with senior leaders, including occasional Saturday mornings.
Respond effectively to Requests for Information (RFIs) from senior leaders, aiding in problem resolution.
Identify, develop, and enhance valuable workflows for analysts, understanding their specific needs for product translation.
Support the development of geo-spatial tools to bolster insights, informed decision-making, and responses to operational inquiries.

Qualifications

Proven experience in intelligence fusion in support of operations.
Technical acumen with proficiency in HTML, Ruby, Python, Java, along with knowledge of hardware, networks, and server administration.
Exceptional communication skills with the capability to demystify complex concepts for various audiences.
Flexibility to travel domestically up to 25% as required.
Independent work ethic with the capacity to function effectively in team settings.
Mastery of Excel and demonstrated experience in the DOD environment, including engaging with high-ranking military officials.

Why Join Us

Embark on a career that promises growth and opportunity in a well-established client environment. Enjoy a suite of benefits designed to support your professional journey and personal well-being.

Apply Now

Brian Hughes

Brian has considerable experience as a street-smart headhunter, who utilizes technology to achieve high-quality hires in a timely manner. While leveraging his deep network of contacts and resources across the nation, he is a power user of the telephone, his proprietary database, social media, job board resume databases, and internet search queries to attract top talent for his clients.

Working in the staffing marketplace since 1997, Brian founded Great Bay Staffing LLC in 2008, bringing a fresh approach to the business of matching successful companies with quality people. His success as a recruiter includes previously working for large national firms where he achieved million dollar sales marks supplying candidates to Fortune 100 clients.

Brian is proud to say that clients and candidates find his professional, personal, and relaxed approach refreshing. Many of his new business relationships are generated from his referrals.

http://www.greatbaystaffing.com/