Systems Engineer

Location: Portsmouth, NH

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  • Salary, Comprehensive Benefit and Retirement Programs. 
  • A large global engineering company.
  • Overnight travel +/- 30% or more, occasionally on short notice, as required.
  • This is direct hire role.

Location:  Work from home from any US location near a major airport

This role is similar to post-sales support for mining equipment, must have some experience training. 

  • Provide expert advice and guidance on the proper application of crushing and screening equipment.
  • Supporting the sales activities of the internal sales support team.
  • Work directly with aggregate producers and engineering partners, to provide the best possible solution for our customers.
  • Provide technical and application support, guidance and advice for potential new installations and to optimize existing installations.
  • Analyze crushing circuits to make recommendations for new machinery and equipment selections, new or changing applications, circuit creation and/or circuit improvements.
  • Review and approve distributor’s Application Data Forms (ADFs) for mining equipment.
  • Participate in plant audits with the distributor and key account personnel.
  • Assist the Distribution Managers and training department as a trainer/instructor in proper application techniques. 
  • Provide guidance for internal and external training materials including our interactive web-based training modules.
  • Analyze end customer’s production requirements and assist in the development of plant flow simulations and layouts.
  • Collect and analyze field data for existing machines, new product launches, prototypes and provides resulting data to the business lines.
  • Provide special attention and guidance for production and performance warranty fulfillment and risks.
  • Provide sales support, technical problem solving or troubleshooting via site visits with Company and distributor sales and support teams.
  • Provide guidance for liner selection including review and approval of application data forms (ADFs) and the related inventory requirements of crushing circuits.
  • Assist in the response and pricing process for complex equipment proposals (RFIs & RFQs) required by the distributor network.
  • Support the service support team in the timely response to problem resolutions and proactive failure prevention.
  • Make product and service presentations to key accounts and distributor crushing specialists.
  • Participate with our distributors in regional trade shows and trade association meetings.

Who Will Be a Great Fit?  

  • 5+ years' progressive applicable industry, company, and product experience.
  • Strong understanding of mining construction/aggregate applications, the industry, and customers.
  • Experience with crushing and screening equipment.
  • Understanding of third party distribution processes.
  • Advanced proficiency in the Microsoft Office (Excel, PowerPoint, and Access).
  • Exceptional verbal, written, and listening skills to facilitate presentations.
  • Experience in mining plant maintenance in the mining industry.
  • Exposure to mining equipment maintenance, repair, upgrades, and operation.
  • Exposure to mining equipment - mills, grinding, linings, loaders, etc.